The documented challenge
PlanoMate is developing a technology-enabled retail execution and merchandising platform for Kosovo and the wider region. The work connects field operations, client service, analytics and product development around one operating model.
How the work is structured
- Define the platform strategy, commercial model and practical roles across field operations, analytics, client success and product development.
- Translate store visits, shelf evidence and planogram requirements into structured digital workflows and management information.
- Build KPIs, operating procedures and supervisory routines that connect data quality with corrective action.
Documented outputs
- GPS-verified field-execution workflow
- Photo-based shelf and planogram evidence
- Operating model, KPIs and client reporting structure
How progress is assessed
- Verified visit completion and evidence quality
- Planogram and promotional compliance
- Speed and closure of corrective actions
The decision focus
The platform is designed to help management see where execution is breaking down, prioritize interventions and scale a consistent service across clients and markets. The venture remains in active development and expansion.
Evidence base: Field workflows, store and client requirements, execution evidence, service standards and product roadmap.